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Privacy Policy

Last updated: 10/8/2025

1. Information We Collect

Personal Information

  • Name and username
  • Email address
  • Profile information and preferences
  • Wellness goals and focus areas

Wellness Data

  • Journal entries and mood tracking
  • Meditation and mindfulness activities
  • Progress and achievement data
  • Social interactions and connections

Technical Information

  • Device information and app usage
  • IP address and location data (with consent)
  • Crash reports and performance metrics
  • Cookies and similar technologies

2. How We Use Your Information

Primary Uses

  • Provide personalized wellness insights and recommendations
  • Enable social features and friend connections
  • Track progress and celebrate achievements
  • Deliver relevant content and exercises
  • Improve app functionality and user experience

Analytics & Research

  • Anonymous usage analytics to improve the service
  • Aggregated research data (with explicit consent)
  • Performance monitoring and optimization
  • Feature usage patterns and preferences

3. Data Protection & Security

🔒 Security Measures

  • End-to-end encryption for sensitive data
  • Secure cloud storage with industry-standard protection
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures

🛡️ Compliance Standards

  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • HIPAA (Health Insurance Portability and Accountability Act)
  • COPPA (Children's Online Privacy Protection Act)

4. Data Sharing & Third Parties

❌ We Never Share

  • Personal health information with advertisers
  • Journal entries or private thoughts
  • Mental health data for commercial purposes
  • User data with social media platforms

✅ Limited Sharing (With Consent)

  • Anonymous, aggregated data for research
  • Essential service providers (encrypted)
  • Legal compliance when required by law
  • Emergency situations for user safety

5. Your Rights & Controls

📊 Data Rights

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export data in portable format
  • Restrict data processing

⚙️ Privacy Controls

  • Adjust privacy settings anytime
  • Control data sharing preferences
  • Manage notification settings
  • Opt-out of analytics
  • Control profile visibility

6. AI & Ethical Guidelines

🤖 Our AI Principles

  • AI provides supportive guidance only - never medical advice
  • No clinical diagnosis or treatment recommendations
  • Human oversight for all AI interactions
  • Transparent about AI capabilities and limitations
  • Respect for user autonomy and choice
  • No use of personal data to train AI models

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time, and we will:

  • Delete your personal data within 30 days
  • Remove your data from backups within 90 days
  • Retain anonymized data for research (with consent)
  • Keep legal records as required by law

8. Children's Privacy

👶 COPPA Compliance

AuraZ is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data in accordance with applicable privacy laws.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification. Your continued use of the service after such changes constitutes acceptance of the updated policy.

11. Contact & Complaints

📞 Get in Touch

Privacy Officer: privacy@auraz.app

Data Protection Officer: dpo@auraz.app

Ethics Committee: ethics@auraz.app

General Support: support@auraz.app